Legal

Terms & Conditions

These terms govern the supply of number plate characters to trade customers.

1. Who we are

This website is operated by Detail Lab Products Ltd, registered in England & Wales under company number 16639721, trading as TPL — Trade Plate Letters. Registered office: Unit 10, Park Road, High Peak, United Kingdom, SK23 0LL. Contact us at sales@tradeplateletters.co.uk.

We are not currently VAT registered. All prices shown are the total price payable — no VAT is added.

2. Trade supply only

Products are supplied for business use in the manufacture of number plates. It is the customer's responsibility to ensure finished plates comply with UK registration plate legislation and the relevant British Standard, and to verify entitlement to a registration before supplying a plate to an end user.

3. Orders and pricing

Prices are per character and depend on the total quantity ordered of a given style. Tier prices are applied automatically at checkout based on the combined quantity for that style. Prices may change without notice; the price confirmed at checkout is the price payable.

4. Payment

Orders are paid in full at checkout by card via our payment provider. We do not store card details. An order is only accepted once payment has cleared and stock has been allocated.

5. Stock and availability

Stock figures shown are live but not reserved until payment completes. If stock is short after payment, we will contact you the same working day to arrange a replacement, part-shipment or refund.

6. Delivery

Delivery charges and timescales are set out on our Delivery page. Delivery dates are estimates and time is not of the essence.

7. Returns

Our returns and damages policy is set out on the Returns page and forms part of these terms.

8. Liability

Our liability for any order is limited to the value of that order. We are not liable for indirect or consequential loss, including loss of profit, arising from late delivery or faulty goods.

9. Governing law

These terms are governed by the laws of England and Wales.